AI automation that actually works for your business.

Not hype. Not chatbots that hallucinate. Real workflows that save you hours every week and never drop the ball.

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What Is AI Automation?

AI automation means connecting intelligent software to your existing business processes so repetitive tasks happen automatically — accurately, instantly, and 24/7. It's not about replacing people. It's about freeing them from the work that shouldn't require a human in the first place.

Common Business Workflows I Automate

These are the exact workflows I build for clients. Each one replaces hours of manual work.

Lead Capture → Qualification → CRM → Follow-up

A new lead hits your form. AI scores it, enriches the data, adds it to your CRM, and fires off a personalized follow-up — all in under 60 seconds.

Appointment Booking → Reminders → No-show Reduction

Customers book online. They get confirmations, reminders via email/SMS, and rescheduling options. No-shows drop significantly.

Customer Support Triage → AI Answers → Ticket Creation

AI reads incoming questions, answers what it can from your knowledge base, and creates a ticket with full context for anything it can't.

Quote Generation from Intake Form

Customer fills out a detailed intake form. AI generates a quote based on your pricing rules and sends it for review or approval.

Review Requests After Job Completion

Job marked complete → wait 24 hours → send review request → route positive reviews to Google → flag negative ones for personal outreach.

Internal Reporting from Data Sources

Pull metrics from your CRM, analytics, and billing → AI summarizes into a daily/weekly report → delivered to your inbox or Slack.

Integration Stack

I work with the tools you already use — no need to switch platforms.

AI & Language Models

OpenAI (GPT-4), Anthropic (Claude), custom fine-tuned models

Automation Platforms

Zapier, Make (Integromat), n8n, custom webhooks

Productivity & Email

Google Workspace, Microsoft 365, Outlook, Gmail

CRM & Sales

HubSpot, Salesforce, Pipedrive, Zoho, custom CRM

Communications

Twilio (SMS/Voice), SendGrid, Mailchimp, Slack, Teams

Scheduling

Calendly, Acuity, Google Calendar, Cal.com

Payments & Billing

Stripe, Square, QuickBooks, FreshBooks

Data & Analytics

Google Analytics, Airtable, Google Sheets, custom dashboards

Privacy & Security

Your data, your rules. Every automation is built with security as a baseline.

Data Minimization

We only collect and process the data your workflows actually need. No unnecessary data hoarding.

API Key Management

All API keys and credentials are stored securely using environment variables — never hard-coded, never committed to version control.

Least Privilege Access

Every integration gets the minimum permissions required to do its job. Nothing more.

Audit Logging

All automated actions are logged so you have a clear trail of what happened, when, and why.

Human Approval Gates

For high-stakes actions (sending payments, deleting data, customer communications), a human reviews before the action fires.

AI with guardrails — not AI on autopilot.

Confidence thresholds: AI only acts when it's confident in the answer. Below the threshold, it escalates to a human.
Fallback logic: If an integration fails or returns unexpected data, the workflow degrades gracefully — not silently.
Human handoff: Every AI interaction has a clear path to a real person when needed.
Monitoring & alerts: You'll know immediately if something breaks or behaves unexpectedly.